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Error message when run the Cisco CRS Serviceability Utility on UCCX 4.5 server

Hi,

   Everytime i run the Cisco CRS Serviceability Utility from the UCCX server, this message always appear "Error reading System Parameters" before the interface appear.

   After that, when i click the "System Parameters" tab and there were no any information displayed.

  So, i would like to know if there were any way could fix this problem.

  Thanks for any suggestion.

B.rgds,

Tong

1 REPLY

Re: Error message when run the Cisco CRS Serviceability Utility

Tong,

The description that you are ginving us sounds preaty much like this bug : CSCsi25913

This is the link with the informatio:

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?caller=pluginredirector&method=fetchBugDetails&bugId=CSCsi25913

HTH

Please rate this post if was helpful

Walter Solano

CCNA Voice

Cisco UCCX Specialist

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