08-16-2010 01:55 PM - edited 03-14-2019 06:17 AM
Hello guys, i tried to install ICM 8.0 but when i click on Setup.exe appears this error:
"FAILED TO GET SQL SERVER VERSION. MAKE SURE SQL SERVER INSTALLED PROPERLLY
NO INSTANCE NAME FOUND.NO SCHEMA UPGRADES ATTEMPTED"
I try to check the SQL COnfiguration, about Named Pipes, but everything is allright. Someone knows what is it?
Thank you very much.
Solved! Go to Solution.
08-16-2010 08:53 PM
You should be able to see the ICMSetup.log file somewhere - check TEMP. It seems to me that this is the first thing it does - tries to connect to the SQL database and ask for the version. Clearly it cannot. I assume you installed SQL OK, probably have the service running under a domain user created especially for the task, or the domain admin, and you are also logged in as the domain admin, and that SQL is running.
Check that log file for clues.
Regards,
Geoff
08-16-2010 08:53 PM
You should be able to see the ICMSetup.log file somewhere - check TEMP. It seems to me that this is the first thing it does - tries to connect to the SQL database and ask for the version. Clearly it cannot. I assume you installed SQL OK, probably have the service running under a domain user created especially for the task, or the domain admin, and you are also logged in as the domain admin, and that SQL is running.
Check that log file for clues.
Regards,
Geoff
08-17-2010 06:35 AM
I found the problem, it was SQL Server bad Setup.
It was installed incorrectly. I installed again with the default model to ICM.
Thanks..
08-17-2010 09:26 PM
Hi,
Have you installed correct version of SQL 2005 with SP3?
Regards,
Muhammad Amir Raza
08-18-2010 05:52 AM
Yes. But the problem was in installation, i forgot some configuration, but when i changed this, everything flows correctly.
05-08-2011 08:33 PM
Hi Eric,
I get the same Error message, I tried a lot by re-installing & could not find any issues with the SQL Server. Can you please share me your findings for the issue u faced ?
Thanks,
Kumar.V
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