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New Member

Error with debug in IPCC Express

Hello,

I am currently experiencing a problem at an IP T site using Call Manager 4.1 and IPCC 4.1. After the installation of the TAPS plug-in on the IPCC servers, we are seeing unmarshalling errors while debugging scripts. In my experience, that is due to a Java version mismatch. This is certainly the case as the Call Managers are running Java version 1.4.2_05 while the Java version on the IPCC servers is 1.3.

My question is simple. How can I restore the IPCC functionality and Java integrity?

Thanks.

7 REPLIES
Bronze

Re: Error with debug in IPCC Express

I think you getting, Remote Method Invocation (RMI) error message, Connection refused to host:[localhost:1099]; nested exception is: java.net.ConnectException: Connection refused appears when you attempt to debug scripts. Refer to RMI Error When Debugging Script in Cisco IPCC Express for additional information.

For more info:

http://www.cisco.com/en/US/products/sw/custcosw/ps3651/products_qanda_item09186a008021df8d.shtml

New Member

Re: Error with debug in IPCC Express

Nope. I'm getting the errors while doing the following tasks:

When debugging -

error marshalling arguments; nested exception is:

java.net.SocketException: Software caused connection abort: socket write error

....and when using reactive script for any script -

RemoteException occurred in server thread; nested exception is:

java.rmi.unmarshalException: error unmarshalling arguments; nested exception is:

java.net.MalformedURLException: no protocol: Files/avvid/Documments/User/default/classpath/TAPS.jar

I'll have a look at the link provided but these errors are different that what you've suggested.

Thanks so far.

New Member

Re: Error with debug in IPCC Express

This is the fix.....

A) Open App Admin page of CRS Engine.

B) Go to Applications -> Document Management -> default -> classpath.

C) You can see TAPS.jar , Delete this file. There is an option to delete it in Actions column.

D) Go to the machine in which editor is installed.

E) Go to C:\Program Files\wfavvid\Documents\User\default\classpath and delete TAPS.jar if it exists there.

F) Restart the editor and try reactive debugging now. It should work.

New Member

Re: Error with debug in IPCC Express

hi there,

which exception in cisco hold java.net.ConnectException: connection refuse ?

Error with debug in IPCC Express

Hi,

please do not resurrect old threads - create a new one instead.

Where do you see that exception? In an UCCX script?

G.

New Member

Error with debug in IPCC Express

hello,

this is when i try to connect to a webservice calling from an IVR Script and the webservice is down. i just wanted to know which exception is defined for java.net.ConnectException: connection refuse in the list of the parent exceptions defined.

Error with debug in IPCC Express

Hi, take a look at this:

https://supportforums.cisco.com/docs/DOC-27235

If you take a look at the class hierarchy for java.net.ConnectException, its superclass is java.io.IOException (IOE).

It's rethrown as com.cisco.doc.DocumentIOException.

G.

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