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Exporting Contacts from Employee Phonebook

Is there anyway to export the contacts saved in the Employee Phonebook in the Cisco Agent Desktop 9.0 product?

Thank you!

3 REPLIES
Super Bronze

HiThere is one way... the

Hi

There is one way... the books are stored in and LDAP instance on CCX, I have written some code previously to export/import the details to CSV text files. I spent a fair bit of time on it and don't want to give it away, so PM me if you are interested.

Regards

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
Super Bronze

Hi MBussey07I got your PM;

Hi MBussey07

I got your PM; can't reply as you are blocked in some way? Is that your settings or mine?

 

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
Super Bronze

Hi MBussey07I still can't

Hi MBussey07

I still can't message you or respond to your messages. When I do it tells me you have all recipients blocked - maybe PM me your email address and I'll contact  you there..

Thanks

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
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