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New Member

Extension transfer in CVP script

How do you setup an extension transfer in a 8.0 script?  I want a caller to enter a 6 digit extension and transfer that call to the extension.

7 REPLIES
Hall of Fame Super Silver

Extension transfer in CVP script

Do you have UCCE deployment?  if so, do it in ICM script with dynamic label, preferably SIP REFER transfer.

HTH,

Chris

New Member

Extension transfer in CVP script

I do have UCCE. I'm just learning scripting. I'm not fimiliar with the dynamic label. What is that? I don't see any Refer transfer option. Do you have a sample of what that looks like?

New Member

Re: Extension transfer in CVP script

I do have UCCE. I'm just learning scripting. I'm not fimiliar with the dynamic label. What is that? I don't see any Refer transfer option. Do you have a sample of what that looks like?

Hall of Fame Super Silver

Extension transfer in CVP script

use Label node and check Dynamic in the ICM script palette.

To make it SIP refer (assuming you have SIP deployment) simply specify the label pointer as "REFXXXX" where XXXX is the extension, then you need to ensure that the routing client i.e. gateway has matching route (i.e. dial peer ) pointing to the desintation, most likely CallManager.

HTH, please rate all useful posts!

Chris

New Member

Re: Extension transfer in CVP script

I don't have a SIP deployment.

New Member

Re: Extension transfer in CVP script

I don't have a SIP deployment.

Hall of Fame Super Silver

Extension transfer in CVP script

You can also do H323 Refer transfer, or if you prefer not to you can simply perform the label transfer which means CVP will still be tracking the call, so Ring No Anwer timer defined on CVP will pull it back if the call is not answered within the timer.

HTH,

Chris

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