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FAC in SIP phones with Cisco CTI desktop

Hi ,

We have a UCCE 9.0 set up and CM 9.0 . We have  SIP Phone  with Force authorization code (FAC) and agent should login with Cisco CTIoS Agent desktop and make a outbound call with dialpad .Once the agent dials the customer number followed by the FAC code we recieve a error prompt.

We have tested the same scenario with the SCCP phone and call is reaching the customer.

Scenario 1 - SCCP phone

Agent desktop dialpad--> Mobile number,fac --> Success

                                     9841272856,123   

Scenario 2 - SIP phone

Agent desktop dialpad--> Mobile number,fac --> Failure

                                    9841272856,123

Can any one tell me what needs to be configured differently for a SIP phone.

Thanks,

Rahul

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