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Failing at Run Ext. Script

Script is failing at Run Ext. Script.

user.microapp.error_code is not set meaning the script is not even trying to execute VRU script.

In rtrtrace I get this error

Trace: Customer not found for dialog (47 x 0 : 0 0) dialed number (5515559100) - using default.

Trace: Script (5000) associated with VRU (5002) call (47 x 0 : 0 0) is at VRU (5003) - Cannot run script.

There is no peripheral 5003 in ICM config. Anyone can point where should I start looking?

IPCC7.0/CVP3.1

Thanks

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2 REPLIES
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Re: Failing at Run Ext. Script

Try this:

Allow external VXML" was not ticked in the CVP Application Server webpage

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Re: Failing at Run Ext. Script

Thanks for responding. I tried with External VXML checked but still getting the same message, Script (5000) associated with VRU (5002) call (1 x 0 : 0 0) is at VRU (5003) - Cannot run script.

I suspect I'm missing something in ICM config. But everything looks OK. VRU for switch leg is Type 2, VRU for VRU leg is Type 7.

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