We have been working on a UCCX 7 environment with call recording and had a web service app where we showed this recordings. We connected to FCRasSvr DB and got the needed data to fill an external DB (record name, user, attended service, ...) and exporting the call records, we could have an easy way to manage the call records.
Now we have upgraded to an UCCX 9 environment in which we can connect to db_cra via uccxhruser but we cannot make the connection to fcrassvr in the same manner. ¿could you confirm whether its is possible or not to do this conenction? If so, ¿how can we do it?
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.