Customer has UCCX 10 with Finesse. I'm wondering if anyone had successful experience with bringing SAP CRM 7 screen pop-up inside the Finesse based on the callers ANI ? Any tips would be greatly appreciated.
This might be a bit late, but we built a connector for SAP ICI for SAP CRM for UCCX. This uses the SAP front-end. See descriptions on this page: http://www.expertflow.com/index.php/en/products/crm-cti-integration/sap-crm-cti-connector.html (see also image below)
We have also done a prototype that embeds SAP CRM with SAPUI5 as an OpenSocial Gadget into Finesse, in case you're more interested in a Finesse-centric approach.
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.