I am curious to know why you want this? If agent is not ready, then they are qualify to receive calls any way. If the agents are ready, but not doing anything, that means, you dont have enough inbound or outbound calls any way, but they need to be stay ready if in case there is call. Please let me know your requirement behind this.
The reason behind the request is I have a function that looks at agent login into a CSQ. If the agent is login but not ready it's considered as being login. I could count the busy + talking + etc but this isn't the purpose of the function.
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...