Format to String variable point share folder or FTP.
I have to update a CCX from 7.1 to 9.1. The problem is ther script for agents have many string variables that poing to Windows local archives (for example a schedule.xml for calendar). So how can we configure the variables to point to a share folder or FTP?
Is there a easier way to fix this. Can we upload these files to the local Linux server?
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...