Forward to specific number when no agent available?
Correct. You want to first determine if there are any agents logged in using a GET REPORTING STATISTIC step. Then you want to use the resulting value (variable) in an IF statement (something like IF (loggedInAgents < 1) THEN ) so that if the statement is True, then use a Call Redirect step to send the call to another number.
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...