I have setup a script to forward to a huntgroup after a certain period of waiting in the queue. When I test this with my softphone as the first member of the hunt everything works fine. My customer wants the back line of his agents to be in this hunt group. (This is the extensions other than their ICD extensions.) When I use those extensions in the huntgroup the call fails to complete. Is it not possible to use the back line of agent phones in a huntgroup such as this? If so, what am I doing wrong? IPCC version is 4.0(4).
IntroductionCUCM Routing RulesDial String implementation PolicyCUCM Routing LogicSIP URI Call Routing Analysis+++ Case Study: 1 ++++++ Case Study: 2 +++Conclusion
Over the last few months, I have had the privilege of working on SI...
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...