08-12-2010 10:30 AM - last edited on 03-25-2019 07:15 PM by ciscomoderator
hello,
on my script before i send the call to an agent i want to check if there are aggents logged in, to accomplish that i'm using the Get Report Statistics Step.
however when i debug my script if an agent is logged in, the result comes as -1. what is wrong on my script ?
thanks
Solved! Go to Solution.
08-12-2010 10:48 AM
-1 is typically reported when the CSQ, et. al. specified doesn't exist.
Check the spelling, make sure it is identical.
On Thu, Aug 12, 2010 at 1:31 PM, cristobal.priego
08-12-2010 10:48 AM
-1 is typically reported when the CSQ, et. al. specified doesn't exist.
Check the spelling, make sure it is identical.
On Thu, Aug 12, 2010 at 1:31 PM, cristobal.priego
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