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Get Report Statistics step

hello,

on my script before i send the call to an agent i want to check if there are aggents logged in, to accomplish that i'm using the Get Report Statistics Step.

however when i debug my script if an agent is logged in, the result comes as -1. what is wrong on my script ?

thanks

1 ACCEPTED SOLUTION

Accepted Solutions

Re: Get Report Statistics step

-1 is typically reported when the CSQ, et. al. specified doesn't exist.

Check the spelling, make sure it is identical.

On Thu, Aug 12, 2010 at 1:31 PM, cristobal.priego

Tanner Ezell www.ctilogic.com
1 REPLY

Re: Get Report Statistics step

-1 is typically reported when the CSQ, et. al. specified doesn't exist.

Check the spelling, make sure it is identical.

On Thu, Aug 12, 2010 at 1:31 PM, cristobal.priego

Tanner Ezell www.ctilogic.com
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