We have an IPCC Express 3.5.3 system. All of our inbound calls are handled by a Unity 4.0(5) call handler, which then performs a transfer to the IPCCx system. The problem I have is in Historical Reports, all of the ANI information is the Unity port DN, not the ANI of the calling party.
How can I get IPCC to reprot the true calling party ANI and not the transfering number?
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.