thanks for response. for delay, we use prompts strung together, its between the prompts i would like to delay.2nd i do have a repeat tag there, but its not repeating. it off main menu to repeat these options press 9. press 9 the menu does not repeat
Repeat The Menu
-- Choice 1
---- /* steps for choice 1 */
-- Choice 2
---- /* steps for choice 2 */
-- Choice #
---- Goto MainMenu
Insert Delay Between Two Prompts
1. In one step, insert a 1 second delay
Play Prompt (myPrompt1 + DP + myPrompt2)
2. In three steps insert a 1 second delay
Play Prompt (myPrompt1)
Play Prompt (myPrompt2)
For the repeat section, you only have one menu (in the screen shot anyways).
The label above the menu is "AddressInfo"
The Repeat output branch is not expanded, so I cannot see what steps are in there.
Judging from what you included in your screen shot, it is obvious you think the branch for "9" is the output for the menu.
This is not the case. That is an output branch for the Switch Step. You are confusing the relationships between steps and output branches of nested steps.
Please include another screen shot with the "Repeat" branch under the menu expanded.
For the delay section, you are not showing the step that actually plays the prompt.
However, to give you an example:
In your step:
DayMenu2 = Create Container Prompt Concatenation (P[SafetyMain\DayClaim.wav] + P[SafetyMain\Billing6.wav] + ...)
If you wanted a delay between DayClaim.wav and Billing6.wav, you would do this:
DayMenu2 = Create Container Prompt Concatenation (P[SafetyMain\DayClaim.wav] + DP + P[SafetyMain\Billing6.wav] + ...)
That inserts a half of a second delay between the two. Just repeat that logic where ever you need a delay before, in between, or after a prompt.
On a side note...
As a helpful tip, don't upload 2MB BMP screen shots. Crop them down and use JPG or PNG. This helps everyone involved. Thanks.
bingo, on the delay. thats exactly what i want. sorry for these but this was set up by others. I am now charged with tweaking, iam sheduled for scripting class, but i need to change these. I have attched a doc. hope that good. but yes when 9 is pressed it should replay the day menu which has all the 4=address9=repeat etc.
I believe you are thinking that the Get Digit String step *is* the menu.
Therefore, follow the notes in this screen shot to repeat the Prompt played by the Get Digit String step, and acquire a new value from the caller.
It doesn't seem like we will be able to solve your scripting needs here in the forums.
If you would like, send me an e-mail (my profile) and we can discuss enhancements and/or fixes to your script.
Otherwise, please rate all helpful posts! Thanks.