I have had a number of applications loaded and running fine up until now. I am now working with a developer who has written 2 sets of new class files for 2 new elements. The 2 sets are a phased approach - Phase 1 is to test the elements with "hard coded" data. They worked just fine. Phase 2 is to test the elements accessing a Web Service and retrieve actual info from a database (vs. hard-coded in Phase 1).
When I put in the Phase 1 classes, the "hard-coded" data was retrieved and all of the applications continued to run fine. Now that I have installed the Phase 2 classes, my ICM script is failing at the "Run External Script" node and I am never reaching the VXML application - NONE of the applications are working now.
I have reloaded the Phase 1 class flies, updated the classes and recycled the VXML Server (which I've done for each of the phases above) to try and go back, but I get the same error. Then I tried removing all of the class flies and doing the same - same result.
I'm ataching 3 files/screenshots - from the Global Error Log, the Startup Log and from the Error Log of a specific application (Emerg_Set - however, all applications show the exact same error).
It appears to me that there is now a file missing? javax/mail/Authenticator?
Really appreciate any suggestions on how I might attempt to get the applications running again.
The placement of JARS and class files can be very tricky indeed. I know when I had an app with customized Action Elements using JAXB for XML->Java I had to play around for a long time to figure out the right place for the JAR files and the class stubs generated by the binding compiler. These things are not trivial.
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