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Help Needed for IPCC

Dear Friends, I would like read about IPCC. Can any of our Forum friends can let me know where can i find the IPCC materials. Which course should i attend to get knowledge of IPCC. pls let me know if you know the web link to find IPCC materials.

thank you in advace.

Pls do send me if you know about IPCC

regards

GEM

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Re: Help Needed for IPCC

Hi,

You can begin to read the SRND guides regarding IPCC (Express or Enterprise) in this URL:

http://www.cisco.com/en/US/netsol/ns656/networking_solutions_design_guidances_list.html#anchor10

Take a look to the 'Cisco Unified Contact Center Enterprise 7.x Solution Reference Network Design (SRND)' if you need information regarding IPCC Enterprise. If you need information regarding IPCC Express use this one 'Cisco IPCC Express 4.0 Solution Reference Network Design (SRND)' or the version you need (3.5, 4.0 or 4,5).

Hope tgjis helps,

Juan Luis

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