Dear Friends, I would like read about IPCC. Can any of our Forum friends can let me know where can i find the IPCC materials. Which course should i attend to get knowledge of IPCC. pls let me know if you know the web link to find IPCC materials.
Take a look to the 'Cisco Unified Contact Center Enterprise 7.x Solution Reference Network Design (SRND)' if you need information regarding IPCC Enterprise. If you need information regarding IPCC Express use this one 'Cisco IPCC Express 4.0 Solution Reference Network Design (SRND)' or the version you need (3.5, 4.0 or 4,5).
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...