Is this for production or lab environment? You will need Callmanager with either IPCCX or IP-IVR. The difference between IPCCX, IP IVR and IP QM is in the license file. You would typically use IP IVR or IP QM with an IPCCE implementation.
Hi Rob. This is for production. As per cisco document, i can not install ipcc exp and ip ivr on the same server. so i want to know whether we need, callmanager server, ipcc Express server and another server with ip ivr installed ( so there are 3 servers needed) so pls clarify.
My quesiton is , i have cisco callmanager version 4.1 installed on a server and i also have ipcc expresss 4.0 installed on another server. Now i want to add cisco IP IVR to this set up, where i will install cisco ip ivr
in the callmanger server or in the ipcc express server. pls clarify.
To my knowledge you can't run IP IVR and just callmanager, you can install CRS Premium which will give you a lot of the features IP IVR has. Perhaps this is an issue with the branding Cisco uses. What exactly are you trying to do? Are you trying to install IP IVR and use it with CRS and CM?
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...