Hello again everyone. I am working on a project that is due today and I am stuck. My script when called will prompt for pin code when correct pin is entered it will propmt for press 1 for bad weather etc, to play a message on our call center que and all that works fine. My issue is if bad weather is triggered it will not only play that message iin the que which it does but also place phone calls to outside numbers and play the bad weather greeting to them as tell to notify our customers that due to bad weather shippments could be delayed. That part is not working. It only calls the first number but terminates the call right away. I have attached my scripit it that will help. Thank you in advance.
Ok now it makes the phone call and holds the call but the message is not played on my cell phone which is what i have the script calling, it is playing on the phone that I used to call and fire off the script.
What error do you get exactly? When I Tested it Just now..it worked (I changed things to emulate my lab..like using TTS for the Prompt)..Does it eventually go to some Output Branch of the Place Call Step..The Place Call Step should not fail because you changed the Contact in the Play Prompt Step..unless the Contact is null..and it isn't here..
yes its working it was a brain fart on my part. Now the only question i have left, is it possible to have it set so the triggering caller does not have to keep the call open to complete the rest of the script. I noticed I have to stay on the line till the script ends the call, if i hang up after i get the confirmed message it does not call the contacts.
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
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