We are facing High uccx engine memory usage ,our system version uccx 8.2 su4,when ever this problem hapening we are facing all agent desktop failure also.Any one facing this same issue.Kindly attached RTMT screen shot.
I saw a similar issue after upgrading to 8.0(2) SU3. We found that this was because a few desktops did not automatically update ... for various reasons. Ensure that all desktops are on the correct version, which should be 220.127.116.110 for SU4.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...