The system stores detailed data. It does not summarize detailed tables to create daily, weekly, or monthly tables.
The Contact Service Queue Activity Report (by CSQ or by Interval) shows information about service levels provided to calls handled. In the Cisco CRS Historical Report client system, schedule the Contact Service Queue Activity Report (by CSQ or by Interval) to run monthly.
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.