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Historical Reporting Errors

Posted in wrong forum the first time.

I am having issues with logging into the historical reporting program on all computers. I get the message -- An Error occurred while attempting to communicate with web server. Check your user id and password and try again. And when I check the logs I see

10: 11/27/2006 8:35:41 PM %CHC-LOG_SUBFAC-3-UNK: Error # 35761 ,Description= Request timed out ,LastDllError= 0

11: 11/27/2006 8:35:41 PM %CHC-LOG_SUBFAC-3-UNK:Failed to load authentication response due to empty XML buffer from authentication servlet)

12: 11/27/2006 8:35:41 PM %CHC-LOG_SUBFAC-3-UNK:Login Error | An Error occurred while attempting to communicate with web server. Check your user id and password and try again.

Any Ideas are welcome.

Thanks

1 REPLY
Bronze

Re: Historical Reporting Errors

It is the bug - CSCee66174 has been fixed in CRS 3.1(3)SR2.

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