Re: Historical Reports / Crystal Reports user access
I would recommend ordering the UCCX SQL 2000 disc (you get this from Cisco, not MS) and replicating the data off-box. The Crystal resource can work with the data on the other server without any access to the UCCX server. This also has the benefit of whatever queries, views, etc he needs to create not being able to affect call processing.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...