Working in Cisco Unified CCX Historical Reports. The 'Agent Call Summary' report gives me almost what I need. I need total number of outbound and total number of inboud calls by agent...by hour. If I run the report every hour that would be great, but unrealistic. Is there an easy way to run this report once a day and have it break out by hour intervals?
IntroductionCUCM Routing RulesDial String implementation PolicyCUCM Routing LogicSIP URI Call Routing Analysis+++ Case Study: 1 ++++++ Case Study: 2 +++Conclusion
Over the last few months, I have had the privilege of working on SI...
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...