I am new to Cisco. I am having a problem with the CRS Reports. When I try to run reports based on teams, all the teams members are not shown. I have check the CRS Admin and the desktop admin to see if the agents are assigned to the right teams and they are. The missing agents are found in the Default team. Am I missing something?
Hello, my company is also new to Cisco and we have just created our first two TAC issues last Friday May 26'th 2006 with one of these being directly related to your issue. We have several teams set up with their associated agents, but not all of these team members show up for our reports either unless we include the Default Team. We have a Cisco TAC person looking into this issue and it's currently a Severity 3. As soon as I get some resolution on this, I'll let you know.
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...
This document describe how DST changes and how time changes are
implemented in DST. Daylight Saving Time (DST) is the practice of
setting the clocks forward 1 hour from standard time during the summer
months, and back again in the fall, in order to make b...