The CSQ appears in the reports because sometime it was set up. When you delete the CSQ or the skill or the agents in the AppAdmin web pages you delete the CSQ, Skill or Agent, but you don't delete the reference to those objects in the CRS statistics database. In this way you will never lose historical data though you delete objects.
I think that the only way to eliminate your bad CSQ is deleting all the references to it in the CRS reports database. You can try to purge the Historical Database to the day that you made the change. Try in AppAdmin -> 'Historical Reporting'-> 'Purge Schedule Configuration' and then 'urge Now'.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...