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Historical Reports

I am upgrading a customer from 4.04 to 7 (ipcc express)

The customer needs to keep all the HR data for the next year for legal purposes,

what is the best method for keeping this data and being able to access it?

1 REPLY
VIP Super Bronze

Re: Historical Reports

You can either migrate this with the tool from 4.0(5) to 7.x; or, keep a backup of the MDF/LDF files from the old server and run SQL queries against them manually on another server.

UCCX Data Migration Tool Guide 4.0.5x to 7.0.1

http://www.cisco.com/web/software/282467017/23664/UCCX_DataMigrationTool_Guide_405x-701.pdf

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