ā01-12-2012 11:46 AM - edited ā03-14-2019 09:11 AM
Hello friends,
Please i need you help.
My customer have a CUCM 7.1.3 only a Publisher and a UCCX 7.0.1.
Today we will install and add a new callmanager to cluster of CUCM (a subscriber) and i need the steps for will configure this new callmanager in the UCCX 7.0.
Please indicate the steps that i need to do, for that the UCCX will work with the new subscriber.
Thanks a lot
Guillermo Silva B
Solved! Go to Solution.
ā01-12-2012 01:16 PM
Hi
Yes, they should both appear once the server is fully installed, and the services are activated.
Aaron
ā01-12-2012 12:58 PM
Hi
1) Start the necessary services for UCCX on the subscriber (CallManager, CTIManager, and AXL)
2) In Unified CM Configuration in AppAdmin, assign the new subscriber in the 'selected' box for AXL, RM and JT
3) Ensure that the Device Pool assigned to all CTI RPs, Ports etc has a CallManager group assigned that includes both the subscriber and the publisher.
That should be all - the config from the CUCM will be replicated to the sub so nothing else should be needed.
Principal Engineer at Logicalis UK
Please rate helpful posts...
ā01-12-2012 01:13 PM
Hi Aaron,
Thanks for the answer.
I have only one question
In Unified CM Configuration(UCCX) , the subscriber must appear available without to do anything ?
Now only display the Publisher server.
After that I install the subscriber, this must to be available to chose in the page of Unified CM configuration?
Thanks a lot.
Guillermo
ā01-12-2012 01:16 PM
Hi
Yes, they should both appear once the server is fully installed, and the services are activated.
Aaron
ā01-13-2012 06:04 AM
Thanks Aaron,
We are OK.
The subscriber is operating Ok with the UCCX.
Thanks for the help
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: