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Community Member

How can i get Abandand Calls from TCD ?

Hi 

can someone please tell me how to calculate Abandand Calls from Termination_Call_Detail Table ?

Thanks in advance 

2 REPLIES
Community Member

Hi, do you need just the

Hi, 

do you need just the total amount of abandoned calls or the whole details as well? Such as numbers, date time and so on.

 

Community Member

This discussion has been

This discussion has been reposted from Cisco User Groups to the Contact Center community.

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