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How can I use either the contact center reporting or CAR to identify calls transferred from agents to other extensions?

We are not to the call manager and I am trying to find a way to report calls that were received to our customer service agents though the call queue but were subsequently transferred to an extension out side of the queue.  With our implementation we changed call routing and need to see how many misrouted calls are getting to the queue.
 

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Marc,Are you on UCCE or UCCX?

Marc,

Are you on UCCE or UCCX? If you're using UCCE, the Termination_Call_Detail table includes a record of all transfers made by Agents.

-Jameson

-Jameson
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