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Community Member

How could i change the sound using Attendant Console???

Hi,

I`m using Attendant Console with a pilot point. When a call is placed sounds a sound that is the same taht our MOH. I would like to change this sound, i´ve tried to create other MOH but it´s doesn´t work.

I don´t know where change this item.

Thanks.

1 REPLY
VIP Purple

Re: How could i change the sound using Attendant Console???

Take a look at the following link regarding MOH audio source configuration. After configuring the source, you would assign the source at the device pool, device, or DN level.

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00803f3a9f.html#wp1027994

Hope this helps. If so, please rate the post.

Brandon

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