How do I run Supervisor Workflow Administrator in the background/VM?
As we have just re-written our scripts, the supervisors want to run a new supervisor workflow to send e-mails out when certain thresholds are met. However if the Supervisor isn't there, they still want it to run.
This is on UCCX 8.5 SU2.
I know I can load CSD on a guest in our VM environment and create a "dummy" supervisor (who will have the workflow created). I can automatically start the CSD at starup, but I don't know how to enter the username and password.
Is there a way to do this or overall to do what I want to accomplish?
How do I run Supervisor Workflow Administrator in the background
That document is more how to run CAD in a thin client environment where an agent will be running the instance and taking calls. What I am looking for is to run the CSD unmonitored with a workflow set up to send out e-mails when there are so many calls waiting in a queue. My specific issue is if the Virtual workstion is restarted, I want to automatically start the CSD and log in.
I opened a TAC case and they said I would not be able to do that.
So I will still create a VM PC running CSD. We will just have to manually check from time to time (or some other way) to make sure that the "fake" supervisor is logged in.
I know that anybody else running the supervisor would see this "fake" supervisor so that is one way to confirm.
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