How do I transfer calls from CM 7.x to ICM script in CVP environment with no SIP.
So I have a customer who currently send all internal help desk calls to PSTN, then they come to VXML Gateway that goes to CVP finally landing on ICM script to be processed and handled by an internal agent.
Ideally we want to keep this call with in the platform. No SIP here its H323 gateways and gatekeepers, dialpeers etc.
current setup is you dial 5000 that gets translation route to dial out PSTN outdial 866 123 4567 lands back on VoiceGateways with DNIS 4567. Eventually based on DNIS that get sent to ICM where its processed based on Dial script associated with DNIS and call type.
Seems something real simple in IPIVR but CVP makes it CVP-complex visually perplexing.
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...
This document describe how DST changes and how time changes are
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