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New Member

How Finesse integrate with UCCX?

we will continue to use Agent/Supervisor Desktop of UCCX or not if we install Finesse?

1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Silver

How Finesse integrate with UCCX?

Finesse does not work with UCCX, it is only for UCCE at this time.  Support for UCCX is coming.

HTH,

Chris

9 REPLIES
Hall of Fame Super Silver

How Finesse integrate with UCCX?

Finesse does not work with UCCX, it is only for UCCE at this time.  Support for UCCX is coming.

HTH,

Chris

New Member

How Finesse integrate with UCCX?

you means we have UCCX, we can not use Finesse now?

do you know where i can find UCCX SOAP/AXL API guide?

Hall of Fame Super Silver

How Finesse integrate with UCCX?

Correct, Finesse does not work with UCCX at this time.

All UCCX documentation is here:

http://www.cisco.com/en/US/products/sw/custcosw/ps1846/tsd_products_support_series_home.html

HTH, please rate all useful posts!

Chris

New Member

How Finesse integrate with UCCX?

thx for your answer, but i did not find any document about UCCX SOAP API in it.

Hall of Fame Super Silver

How Finesse integrate with UCCX?

I suggest you open a separate thread on that as set this one as answered.

HTH,

Chris

New Member

How Finesse integrate with UCCX?

anyway thank you so much

Hall of Fame Super Silver

How Finesse integrate with UCCX?

Sure, was your original question not answered?  If it was please mark the question as answered.

Chris

VIP Super Bronze

How Finesse integrate with UCCX?

The UCCX configuration API is REST, not SOAP. Details here:

http://developer.cisco.com/web/uccxapi/home

Please remember to rate helpful responses and identify helpful or correct answers.

New Member

How Finesse integrate with UCCX?

thx for your answer, but i am not searching configuration API.

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