I have not seen a williness of others on this forum to write scripts for you. This is free support and many of us are billable engineers for Cisco partners. Typically what you will get answers on are targeted questions with a specific code challange that you cannot overcome (e.g. XML XPath, SQL structure, Java, etc).
You can use the examples provided by Cisco in the Cisco Contact Center Express Script Repository as reference material to modify. If you really want to learn the IVR scripting engine your best bet are the UCCXD and UCCXA courses offered by Cisco Learning Partners.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...