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How to change the default Path of Prompt Played by MicroApp

Hi

I need to store all the Self Service application prompts in dedicated Media Server. I can modify location of all the Media files by passing the related URL form CVP application, however I need to know how to change the default location of Prompt file played by Play Media Microapplication in ICM Scripting.

Currently the default location taken by Play Media Micro App is the Media _Server.variable path set for VXML Server location while I have a separate Media Server.

Please advice how we can customize the MicroApp Media path.

regards

Kapil Kumar

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How to change the default Path of Prompt Played by MicroApp

Hi Kapil,

Try this in your ICM script, define set variables i.e.

set Media Server= ip address of media server

set Locale = en-us

set input Type = DTMF only

set App Media Lib = " you new location i.e. test "

So, the application path will be

http://media server ip address/en-us/test

hope this helps.

Cheers

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