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New Member

How to find out existing ICM Instance Number

Hi All,

I need to add new PGs to the existing IPCC Environment.

However, i'm not sure what the instance number is the existing IPCC Servers are configured.

Is there anyway to find out the existing instance number without disrupting the existing environment?

Regards

Erwin

2 ACCEPTED SOLUTIONS

Accepted Solutions

Re: How to find out existing ICM Instance Number

You should be able to find your instance information by using the Configuration Manager utility. Under Explorer Tools, you should see a sub-heading for ICM Instance Explorer.

Thanks,

-Adam

Please rate if helpful

New Member

Re: How to find out existing ICM Instance Number

You can also find it on any existing ICM server using Regedit:

HKEY_LOCAL_MACHINE\SOFTWARE\Cisco Systems, Inc.\ICM\\CurrentVersion\InstanceNumber

Do note that if you are adding new PGs into a 7.x environment that the setup will collect the instance information from the Domain Controller, and provide you with a drop down list to select from.

C.

3 REPLIES

Re: How to find out existing ICM Instance Number

You should be able to find your instance information by using the Configuration Manager utility. Under Explorer Tools, you should see a sub-heading for ICM Instance Explorer.

Thanks,

-Adam

Please rate if helpful

New Member

Re: How to find out existing ICM Instance Number

You can also find it on any existing ICM server using Regedit:

HKEY_LOCAL_MACHINE\SOFTWARE\Cisco Systems, Inc.\ICM\\CurrentVersion\InstanceNumber

Do note that if you are adding new PGs into a 7.x environment that the setup will collect the instance information from the Domain Controller, and provide you with a drop down list to select from.

C.

New Member

Re: How to find out existing ICM Instance Number

thanks to both of you, much appreciated :)

Erwin

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