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how to get data from the database db_cra in UCCX 8.5.

Hi

I am editing an script in UCCX editor, I need access to data in database db_cra.

 

I was thinking in ECC (Expanded Call Context), but I could not.

It is possible?

Regards

2 REPLIES
VIP Super Bronze

how to get data from the database db_cra in UCCX 8.5.

Sorry, you cannot access the on-box Informx databases within the script. The closest you can get is the Get Reporting Statistic step.

how to get data from the database db_cra in UCCX 8.5.

Ok

I´ll try the Get Reporting Statistic  Step

thanks

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