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Community Member

How to install an IPCC HRDB Expansion server

Hi,

Can anybody advise on how to install an expansion HRDB Server. IPCC Express V4.0(3) does not allow the CRS Historical Datastore to be installed without installing any of the other datastores.

I have a 2 Server install and would like one of the Servers to only be used for Historical Reporting.

Thanks

Ian.

2 REPLIES
VIP Purple

Re: How to install an IPCC HRDB Expansion server

Ian,

The database components include the Agent Datastore, Config Datastore, Historical Datastore, and Repository Datastore. These are a package and can only be installed on one server in the cluster. As you mentioned, if you choose one during installation, you choose them all. Take a look at the following link. Specifically, see the Cisco CRS Components and Expansion Servers sections under Cisco CRS Deployment Options.

http://www.cisco.com/application/pdf/en/us/guest/products/ps6488/c1097/ccmigration_09186a00805b6aaa.pdf

Hope this helps. If so, please rate the post.

Brandon

Community Member

Re: How to install an IPCC HRDB Expansion server

Brandon,

Thanks for this. This is how I installed the servers but experience loads of problems ie unable to access the CRS Application on the DB server. If the CRS Server is re-loaded the agents cannot log back on without having the desktop agent removed and re-installed.

Would it make any difference as to which Server is installed first ie The CRS Server or the Database components Server.

Regards

Ian.

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