How to install Cisco Agent Desktop 7.6(1) on Win7 X64?
I ran into a different problem back when WIN7 was released, the error was along the line CAD detected unsporting OS. No matter how I finagled the OS nothing would work. I did read a little blurb to modify the MSI install file and it works quite well. I have since installed my modded MSI Agent Desktop and Supervisor Desktop on WIN7 64bit also no problem at all. Locate yourself a copy of SuperOrca and open Agent Destop.msi and scroll down to LaunchCondition Delete the top two lines
Condition and Description
#1 (CADOR) OR ((VersionNT=500 AND MsiNTProductType=1) OR (VersionNT=501) OR (VersionNT=600) OR (VersionNT=500 AND MsiNTProductType>=2 AND NOT SERVER_INSTALLED) OR (VersionNT=502 AND NOT SERVER_INSTALLED))
#2 (CADOR) OR (NOT (SERVER_INSTALLED OR SUPERVISOR_INSTALLED))
Save the Agent Desktop.msi to something like Agent Desktop WIN7.msi save it someplace handy and run it.
You may find you need to run as admin IF your using WIN7 PRO/HOME etc etc Ultimate shouldn’t give you these probs if the application installs yet wont launch go to control panel look into running compatibility etc etc
If you have odd securities errors while running the program Blame the OS go to the Cisco install folder and give the domain user full control security ect on THEIR folder, this will clear up any client side issues.
Most who run into this problem delete the two lines indicated above then smooth sailing.
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