How to move prompts between directories in UCCX 8.5?
I'm using custom script for recording prompts from the phone. With the time too many prompts accumulated in a directory and I want to arrange them to directories according to applications. I can't find how to move the files, prompt management doesn't allow this. Can I move the files?
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...