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How to move prompts between directories in UCCX 8.5?

Hello,

I'm using custom script for recording prompts from the phone. With the time too many prompts accumulated in a directory and I want to arrange them to directories according to applications. I can't find how to move the files, prompt management doesn't allow this. Can I move the files?

Regards,

Maxim

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How to move prompts between directories in UCCX 8.5?

If you don't see an option to move the file, then your only option is to:

  1. Download the file from the repo
  2. Upload the file to the new directory in the repo
  3. Update your script to point to the new location in the repo
  4. Delete the old file from the repo

Anthony Holloway

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Anthony Holloway

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