I have a Callback script, the first caller leave his number for Callback, it works fine. The second one comes, it ruins the system and as soon as an agent is available, his Phone rings but plays an error message.
The first caller leaves his number, as soon as the Agent is available, Agent call him back--it works great.
However, if more than 1 person leaves the number, as soon as the agent is available, his Phone rings but when the agent picks up the "Error Prompt" comes which says something like "the system is unable to blah blah blah...."
I did the trace and found out Agent dials the CTI ports instead of the actual number when more than one callback number is there.
I have attached the script, would you be able to help.
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...
This document describe how DST changes and how time changes are
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