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How to remove/disable "DialByName" on script aa.aef

I want to remove "Dial by Name" or "press 2.." on aa.aef standard script. I already delete the step "DialByName" in simple recognition step, but the flow is not the way that I want. If you press 2, the prompt will say "Sorry, You having trouble..." then go back to main menu. I want when I press 2 the prompt will say "please try again". Just like when I press 3 or 4 or 5.

Could you show me in which step that I miss.

Thanx b4

regards,

Hendro

1 REPLY
Silver

Re: How to remove/disable "DialByName" on script aa.aef

Cisco has TCL developers who can create such scripts for you. Refer to http://www.cisco.com/en/US/products/svcs/ps3034/ps5408/ps5418/serv_home.html for more information.

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