I am new to IPCC and Scripting and need some guidance. My company has a call center and LD T1's from Qwest. The LDs terminate on a 3660. When a customer calls in and selects menu option 1 then option 1 again they should be routed back out to an outside vendors call center. Qwest has the TNR feature programmed and they are waiting for the * to be passed to them in front of the outside call centers number so they know to allow for the transfer connect. How would I script this? Picture attached of current script.
I think I kind of understand this. In the ICM I will create a NIC for the Qwest transfer then I edit the current IPCC script to use the nic? WHen I edit the script I right click and choose new object. I chose a couple to see if they would give me the NIC option and none did. Do I NOT need to modify the script? Is the TnR feature all in the background?
IntroductionCUCM Routing RulesDial String implementation PolicyCUCM Routing LogicSIP URI Call Routing Analysis+++ Case Study: 1 ++++++ Case Study: 2 +++Conclusion
Over the last few months, I have had the privilege of working on SI...
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...