I am using uccx 7 and having a requirement to play different prompts for callers in the same queue.
For example, the first caller will hear "you are the first caller" and the second caller will hear "you are the second caller".
I have the variable that save the caller's position in the queue, but having problem to play different prompt.
If the variable is called POSITION and its type is string, I want to use this variable to link to the prompt POSITION.wav file, when the POSITION is 1, it will play prompt 1.wav and if it is 2, it will play 2.wav.
But I could not find a way to pass the value, see the attachment, since it treat the POSITION variable as string not variable, the value of POSITION can not be passed.
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