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New Member

How to test UCCX failover (no HA)

Hello,

I would like to test uccx failover with one UCCX and there is no HA configured.

I configured in UCCX/Cisco Unified CM Configuration => there is 2 Callmanagers for AXL Service Providers and 2 Callmanagers for CTI Managers if I stopping both Callmanagers server AXL Service Providers and CTI Managers (First server in list).

Can you tell me how I can test uccx failover (CAD, Calls, etc....)?

There is one uccx which is installed (no HA).

 

Thank you so much.

 

BR

 

Aubert

6 REPLIES

Hi,you mean you want to test

Hi,

you mean you want to test the high availability of the CUCM cluster?

G.

New Member

Hi Gergely, Yes this is my

Hi Gergely,

 

Yes this is my colleague who will test the high availability of the CUCM cluster and I would like to test uccx side but I don't know what are tests to do (CAD connected, agents,Calls, historical report, etc....).

If you can advise me, thanks a lot.

 

BR

 

 

Aubert

Hi,this is interesting, I don

Hi,

this is interesting, I don't see any reference about this kind of failover.

Anyway, what I would expect:

- established calls do not disconnect,

- CAD does not disconnect (although it might freeze for a moment),

- reports should work

G.

New Member

Hi Gergely,Thanks a lot for

Hi Gergely,

Thanks a lot for your advices and if I understand this is the same test scenario if we  disconnected the first callmanager with activated AXL service Providers or the CTI manager or the test scenario is different for both services.

-To test calls and to verify which are not disconnect

-To verify CAD which should not disconnect

-To verify reports work

 

Thank you so much;

BR

Aubert

New Member

To test the failover of (UCCX

So you don't have failover if you don't have HA. you just want to test the Connection to the UCCX?

Hi Neal,please read the

Hi Neal,

please read the original post again.

G.

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