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New Member

HRC 8.02 not finding any new data after upgrade

Client CCX upgrade from 5.02 HA to 8.02 HA.  I used the PreUpgrade tool for the migration, no known errors.

However, after installing the new Historical Reporting client and running some reports, no data is found since the upgrade.

Anyone know if I need to enable something to fix this?

Premium license if it matters.

thx

Everyone's tags (2)
5 REPLIES
Cisco Employee

Re: HRC 8.02 not finding any new data after upgrade

Hi

Is the old data being generated which has been restored or nothing shows up ?

Anuj

New Member

Re: HRC 8.02 not finding any new data after upgrade

If I run a report for data pre-upgrade I DO get data, just nothing when I run reports from the Post-upgrade period.

thx

New Member

Re: HRC 8.02 not finding any new data after upgrade

all issues were resolved once the servers were rebooted and the HR database was synchronized.

New Member

Re: HRC 8.02 not finding any new data after upgrade

Hi,

I have the similar issue. But I haven't upgraded my Servers. In my case I can see older reports only but not the recent ones.

How to resynchronize historical database?

Thanking you in anticipation.

Regards,

Amit.

New Member

Re: HRC 8.02 not finding any new data after upgrade

in version 8.x its in the Servicability webpage, but in the Windows version within the appadmin you should find it within the Datastore menu options.

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