Trying to use a script, which prompts callers for account number. Store that info as a variable. Need to attach it to the end of an http address... (eg.. "http://XXXmainframe:1111/AAA/XXESP?number=xxxxxxx") Then we need to get the response back via web browswer, and gather the 12 variables (which are separated by an & )...then return to ICM for call handling
Can't get script to work. AT ALL. Frustrated, and can't seem to get anything to work right.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...